**Effective Date:** [25/01/25]
At Four Oaks Projects (“we,” “our,” “us”), accessible from https://fouroaksprojects.co.uk, we prioritize your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.
### 1. Data Controller
Four Oaks Projects is the data controller responsible for your personal data. Our registered office is located at:
24 High Street, Portishead, Bristol, UK.
If you have any questions regarding this policy or our data practices, please contact us at:
– **Email:** [[email protected]]
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### 2. Data We Collect
We may collect and process the following types of personal data:
#### a) Information You Provide Directly:
– **Contact Information:** Name, email address, phone number, postal address.
– **Account Information:** Username, password, and profile details if you create an account.
– **Communications:** Messages or inquiries sent via our website or other channels.
#### b) Information We Collect Automatically:
– **Technical Data:** IP address, browser type, operating system, and browsing behavior on our site.
#### c) Information from Third Parties:
We may receive information about you from third-party services (e.g., analytics providers, payment processors) if you use their services in connection with ours.
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### 3. How We Use Your Data
We use your personal data for the following purposes:
– **To Provide Services:** Deliver requested services, process payments, and respond to inquiries.
– **Marketing:** Send promotional materials, newsletters, or other communications, provided you have consented.
– **Improvement:** Analyze usage data to improve our website and services.
– **Legal Obligations:** Comply with legal requirements or respond to lawful requests from authorities.
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### 4. Legal Basis for Processing
Under GDPR, our legal grounds for processing your data include:
– **Consent:** When you opt-in to receive marketing communications.
– **Contract:** To fulfill our obligations under a contract with you.
– **Legal Compliance:** To meet legal obligations.
– **Legitimate Interests:** For purposes such as improving our services or preventing fraud.
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### 5. Data Sharing
We may share your data with:
– **Service Providers:** Trusted third parties who assist in website hosting, payment processing, email marketing, and analytics.
– **Legal Authorities:** When required by law or to protect our legal rights.
We ensure all third-party partners comply with GDPR and have appropriate safeguards in place.
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### 6. International Data Transfers
If your personal data is transferred outside the UK or European Economic Area (EEA), we ensure that appropriate safeguards (e.g., Standard Contractual Clauses) are in place to protect your data.
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### 7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
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### 8. Your Rights
Under GDPR, you have the following rights:
– **Access:** Request a copy of the personal data we hold about you.
– **Rectification:** Correct any inaccurate or incomplete data.
– **Erasure:** Request deletion of your data, subject to legal obligations.
– **Restriction:** Restrict processing of your data.
– **Portability:** Receive your data in a structured, commonly used format.
– **Objection:** Object to the processing of your data for specific purposes.
– **Withdraw Consent:** Withdraw consent at any time where processing is based on your consent.
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### 9. Security Measures
We implement robust security measures to protect your personal data, including encryption, secure servers, and access controls. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
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### 10. Cookies
We use cookies to enhance your experience on our website. For more details, please see our [Cookie Policy].
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### 11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We recommend reviewing their privacy policies.
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### 12. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.
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### 13. Complaints
If you have concerns about our data practices, you can contact us directly or file a complaint with the UK Information Commissioner’s Office (ICO):
– **Website:** https://ico.org.uk
– **Phone:** 0303 123 1113
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**Last Updated:** 25/01/25
